ClientFlood AI
(“we,” “us,” or “our”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website at https://clientflood.ai and our automation platform (the “Service”).

By using our Site or Service, you agree to the terms of this Privacy Policy and our Terms of Use.

1. Who This Policy Applies To

This policy applies only to licensed users of ClientFlood AI — primarily owners and operators of exterior cleaning companies using our software. It does not apply to your customers or leads unless they become direct users of our system.

2. Information We Collect

A. Information You Provide

Name and Business Name, Email Address, Phone Number, Payment Information (processed via Stripe)Account Credentials and Business Details

B. Information Collected Automatically

Browser, Device, and IP Address, Site Activity (pages viewed, clicks, referring URLs)Cookies and Analytics Tools, AI Interaction Logs (SMS, calls, web chat, emails)

C. AI Communications

All AI-generated communications (text, voice, email, chat) are logged securely to support your business and improve service quality. These logs are never used to train any public AI models and are not accessed or shared outside the platform.

3. How We Use Your Information

Your data is used to:

Provide and support our platformProcess paymentsDeliver customer supportSend important system notifications and limited promotional messagesImprove features, reliability, and overall performance

4. SMS Privacy & Consent

No mobile information will we shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Disclosure of Information

We do not sell or rent your personal data. Information may be disclosed

only when necessary

to:

Facilitate payments via Stripe Deliver platform services through hosting or support vendors Comply with lawful government or legal requests Execute a merger or company transition (with notice to users)

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Security Measures

We take your data seriously. We use encryption, secure cloud storage, firewalls, and role-based access controls to protect your information. You are responsible for securing your account credentials and device access.

7. Children’s Privacy

This platform is not intended for anyone under the age of 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted immediately.

8. Your Rights & Choices

You may:

Access or update your personal data Request deletion of your account and related data opt out of promotional messages by clicking "unsubscribe" or contacting us directly

Note: Transactional or system-related emails may still be sent even after unsubscribing from marketing.

9. External Links

Our platform may link to external tools or sites. These are for your convenience only. We do not control or endorse their privacy practices. Review their individual policies separately.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Significant updates will be communicated via email or posted prominently on our website. Continued use of the platform after changes indicates your acceptance of the updated terms.

11. Contact Us

For questions or concerns, contact:

https://clientflood.ai
📧[email protected] =ClientFlood AI LLC